verloop.ioConversational AI for Customer Support Automation - Verloop.io

Want to learn the trick to manage the holiday surge on your website? Learn More Search Menu Platform Conversational Intelligence Reports & Analytics Agent Assist Channels Integrations Security Industry E-commerce Banking and FS Travel Real Estate Logistics Insurance Foodtech EdTech Telecom Solutions Website WhatsApp Mobile Facebook Instagram Veca Voice AI CompanyContact Us PR/News Customers Careers Partners Resources Blog Case studies Webinars Benchmark Reports Podcast eBooks Videos Knowledge Center Events Search Sign In Schedule a Demo Platform Show sub menu Conversational Intelligence Reports & Analytics Agent Assist Channels Integrations Security Industry Show sub menu E-commerce Banking and FS Travel Real Estate Logistics Insurance Foodtech EdTech Telecom Solutions Show sub menu Website WhatsApp Mobile Facebook Instagram Veca Voice AI Company Show sub menuContact Us PR/News Customers Careers Partners Resources Show sub menu Blog Case studies Webinars Benchmark Reports Podcast eBooks Videos Knowledge Center EventsYour path to effortless engagement, retention, and building loyal customers Book a Chat Demo Book a Voice Demo Assisting 500+ Enterprise Customers with Support Solutions Ignite Customer Experience Magic. Make Conversations Alive! Contextual conversations that drive actionable outcomes – unlike any other AI solution. Experience the Future of Customer Engagement Embrace cutting-edge conversational AI solutions empowered by Generative AI, delivering highly personalised and context-aware interactions that exceed customer expectations. Learn More Unleash the Power of Conversation Automation 4B+ Queries Processed 200M+ Unique Users Reached 30 Days for 60% Automation ~92% Support Query Deflection Enhancing Customer Experience. AI-driven Automation for Round-the-Clock Assistance. Automate Chat Streamline Support Streamline your operations and provide seamless, round-the-clock assistance with AI-driven chat support automation. Learn More Voice Automation Support Made Easy! Revolutionize customer service by automating voice support, enabling personalised interactions and efficient problem resolution. Learn More Agent Partner Improve Efficiency, Enhance Excellence Empower your agents with intelligent tools that assist in delivering exceptional customer service, boosting efficiency and productivity. Learn MoreFostering Success Together More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way. Anuj Sharma Product Manager, Nykaa Read Success Story ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. Siraj Patel CTO, ADIB Read Success Story Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers. Fady Jabrah Customer Experience Manager, Flyin Read Success Story This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents’ performances as well. Alok Sulakhe, Team Lead, Ninjacart Read Success Story With the help of team Verloop, we were able to create India’s first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India. Anika Wadhera, Head - Marketing, Sirona Read Success Story Maximize Impact. Build, Scale, Optimize through a Unified Platform! Terra AI Conversation Intelligence Analytics Agent Assist Channels Integrations Security Create Contextual Free-Flowing Conversations Empower agents with human-like conversations using our Generative AI-powered Terra AI dashboard. AI-Summary AI-Expand AI-Tone Adjustment AI-Rephrase Voice Generative AI Support AnswerFlow Read More Improve Customer Experience with Powerful AI Step up customer support with quick, personalised chats powered by conversational AI. Create customised flows in your preferred language. Live Chat Bot Builder NLP-Powered FAQ Multilingual Campaigns Read More Monitor Your Metrics And Measure Success Track your bot and agent’s KPIs in one place. Get real-time data and identify trends in user behaviour. Drive data-backed business decisions. Dashboards Real-time Monitoring User Insights Goal Completion Rate Report Scheduling Read More Boost Your Contact Centre Agent Performance From filling them in on different contexts to allowing them to access other applications seamlessly, Verloop.io’s their go-to solution to handle customer conversations efficiently. Agent Dashboard Nudge Canned Responses Live Chat Plugins More Details Read More Interact with Customers at their Convenience Make it easy for customers to reach you at a time and place that suits them. Indulge them on their preferred channel at their convenience. Website In-App WhatsApp Facebook Instagram Read More Sync Data for Consolidated Information Connect with your CRM, payments and online stores, instantly. We support integration with 60+ apps to ensure you find all information in one place. CRM and Ticketing Marketing Payments Messaging Channels More Apps Read More Protect Customer Data with Foolproof System Keep your information confidential and secure. Manage compliance with data protection, privacy, and international data transfer regulations. Role Based Access Control GDPR Multi-factor Authentication PII Data Residency Read More Industry-Tailored Solutions. Boosting Customer Experience Across! E-commerce Create conversational sales experiences. Read More Banking and FS Secure transactions, notifications, KYC validation. Read More Travel Share media-rich messages, notifications, reminders. Read More Real Estate Schedule site visits, share and verify documents. Read More Logistics Real-time updates and query troubleshooting. Read More Insurance Create conversational forms and KYC processes. Read More Food Services Manage orders, reservations, feedback and queries. Read More Edtech Resolve problems in the preferred channel. Read More Unified Arsenal, Triumphantly Together! Conversational AI Platform fit for all Medium of ConversationChat Automate customer engagement on website, application, WhatsApp and other social media channels Ask for a DemoVoice Automate voice workflows for inbound/ outbound across IVR, Alexa, and Google Assistant . Ask for a Demo What is Cooking in Verloop? Whats Cooking in Verloop.ioIntroducing Threshold: Your Ultimate SLA Tracking Tool G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader The State of E-commerce and Retail Industry in 2023 Rebuild Customer Support With Generative AI Solution An Impeccable Conversation Design for Delightful Support Experiences WhatsApp Message Templates (Examples) Crafting Experiences, Forging Growth Talk to our experts to Engage, Retain and Grow Schedule a Demo CompanyCustomers Contact Us PR/News Privacy Policy Terms and Conditions T&C for Reseller T&C for Whatsapp Help Centre Careers Solutions Website WhatsApp Mobile Facebook Instagram Veca Voice AI Industry E-commerce Banking and FS Travel Real Estate Logistics Insurance Foodtech EdTech Resources Blog Case studies Webinars Benchmark Reports Podcasts eBooks Videos Platform Conversational Intelligence Reports & Analytics Agent Assist Channels Integrations Security Knowledge Center India : +91 9916562244 USA : +1 (628) 265-3131 Abu Dhabi : +971 50 541 2604 Singapore : +65 3129 4735USA Verloop Labs, Inc 44 Montgomery St San Francisco, CA 94104 +1 (628) 265-3131 marketing@verloop.io UAE Magiclane App Services – Sole Proprietorship L.L.C. Verloop Labs Ltd Etihad Airways Center, Al Muneera, Abu...